Order placed
Your checkout shows the shipping method available for the items in your cart.
KidsVIP Canada delivery
Free standard shipping across Canada on KidsVIP ride-ons, eligible indoor products, and Collective products. Local Woodbridge pickup and same-day GTA options may also be available.
Your shipping answer
Get the right answer without reading the entire policy. Your product page and checkout will always show the final shipping option.
Look for the Free Shipping message on the product page. The final delivery option for your address appears at checkout.
Send us the product link and postal code. We’ll confirm the correct shipping option.
Need it sooner?
For eligible in-stock ride-ons and qualifying addresses, we may be able to arrange same-day delivery. Call us before ordering so we can confirm availability.
Availability depends on the product, inventory, delivery address, order time, weather, and driver capacity. Same-day service is not guaranteed until confirmed by KidsVIP.
After checkout
We keep the process simple and contact you if anything about the product, address, or delivery requires confirmation.
Your checkout shows the shipping method available for the items in your cart.
Our team checks stock, product type, and delivery details before fulfillment.
Your order is prepared for pickup or handed to the appropriate delivery service.
Standard delivery is typically estimated at 2–10 business days after dispatch.
Good to know
Some addresses may require an additional shipping quote. If this applies, KidsVIP will contact you before fulfillment to confirm the available option and any additional cost.
The usual standard-delivery estimate is 2–10 business days. Weather, holidays, carrier capacity, and remote-area service can affect timing, so delivery dates are estimates rather than guarantees.
Carrier re-delivery, return, or reshipment fees may apply when delivery cannot be completed because the address is incorrect, access is unavailable, or the shipment is refused.
Large products cannot be delivered to PO boxes. Please provide a complete street address and an accessible phone number so the carrier can reach you when required.
Pickup is available at 180 Trowers Road, Unit 16, Woodbridge, Ontario. Wait for pickup confirmation before travelling to the showroom.
We’re here to help
Call with the product name and postal code. Our Woodbridge team will check the option that applies to your order.